The term ‘Chrysalis’ or 'Chrysalis by Nikki Butler' or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 69 Tilney Close, Alton, Hampshire, GU34 2BG. The term ‘you’ refers to the user or viewer of our website.

Booking Terms and Conditions

A non-refundable booking fee of £75.00 is required to secure all medical and cosmetic tattooing appointments (excludes micro needling scar appointments over 2 hours and scalp micropigmentation)

A non-refundable booking fee of £100.00 is required for micro needling scar appointments over 2 hours long.

A non-refundable booking fee of £250.00 is required for all scalp micropigmentation procedures.

Your booking fee will be deducted from the cost of your treatment.

If you cancel your appointment, your booking fee will not be refunded to you.

If you move your appointment with less than 7 days notice then your booking fee is non-transferable and you will be required to pay a further booking fee. 

Payment methods

I accept the following forms of payment only;

Credit and debit cards

Bank Transfer

Cash

ApplePay

Please note I do not accept cheques or PAYPAL payments.

Payment is due on the day of your treatment.

Cancellation Policy

I know that sometimes life gets in the way and things don’t always go to plan! However, please be aware that I do have a strict cancellation policy.  This is for two reasons, Firstly; I am self employed and if I don’t work, I don’t get paid.  By giving me notice that you are unable to attend your appointment, it gives me the opportunity to fill the appointment slot.  Secondly; I gift a set number of hours to charity each month, so if I have wasted hours and lost income,  it directly affects what I am able to gift over the following month.

I ask that you provide 4 working days notice if you are unable to make your appointment.  This excludes weekends and bank holidays, as I do not work those.  Cancellation charges are as follows;

50% of the full treatment fee for all tattooing treatments that are a 2 treatment package.

100% of the full treatment fee for all single tattooing treatments and all micro needling treatments.

100% of the full treatment fee of all Meso digital skin needling treatments.

If you have already paid for two treatments as part of your treatment package, then you will be required to pay 50% of the total treatment cost to re-arrange your appointment. You will need to pay this before another appointment is made for you.

Additional treatments and refunds

Should you require an additional treatment that is not included in your treatment package, an additional charge will apply.  All follow up procedures must be completed in the timescales given for your treatment plan. Any treatments not taken within this time may require either an extended session or an additional treatment, which will carry an additional charge.

Refunds are not offered on any treatments provided.  We go through a thorough consultation process during your treatment, where I check that you are happy at each stage. So I am confident you will be delighted with the outcome.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

WEBSITE DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by Chrysalis and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Chrysalis. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Chrysalis takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

COPYRIGHT POLICY

This website and its content is copyright of Chrysalis – © Chrysalis 2019. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• you may print or download to a local hard disk extracts for your personal and non-commercial use only
• you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.